Privacy Policy
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INFORMATION ON THE COLLECTION OF PERSONAL INFORMATION AND CONTACT INFORMATION ON THE DATA PROCESSOR 1.1 We are pleased that you are visiting our website and thank you for your interest. Here we inform you about the handling of your personal data when using our website. Personal data is any information that can identify you personally. 1.2 The person responsible for data processing on this website according to the General Data Protection Regulation (GDPR) is Bellavie. The person responsible for the processing of personal data is the natural or legal person who, alone or together with others, decides the purpose and means of processing personal data. 1.3 For security reasons and to protect the transfer of personal data and other confidential content (e.g. orders or inquiries to the responsible person) this website uses an SSL or TLS encryption. You can use an encrypted connection by looking for the string "https://" and the padlock symbol in your browser bar.
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COLLECTION OF DATA WHEN VISITING OUR WEBSITE If you only use our website for informational purposes, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser sends to our server (so-called "server logs"). When you visit our website, we collect the following data that is technically necessary to display the website to you:
- Our visited website
- Date and time of access
- The amount of data sent in bytes
- Source/referral from which you came to the page
- Used browser
- Operating system used
- Used IP address (possibly in anonymized form) The processing takes place in accordance with Article 6, paragraph 1, letter fi GDPR based on our legitimate interest in improving the stability and functionality of our website. The data is not passed on or used in any other way. However, we reserve the right to check the server logs later if there are concrete indications of illegal use.
- COOKIES To make the visit to our website attractive and enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies used by us are deleted after the end of the browser session, i.e. when you close your browser (so-called session cookies). Other cookies remain on your end device and enable us or our partners (third-party cookies) to recognize your browser on your next visit (permanent cookies). If cookies are placed, they collect and process specific user information on an individual basis, such as e.g. browser and location data and IP address values. Permanent cookies are automatically deleted after a certain period, which varies depending on the cookie. In some cases, cookies are used to simplify the ordering process by saving settings (e.g. remembering the contents of a virtual shopping cart for later visits to the website). If personal data is also processed by individual cookies implemented by us, the processing takes place in accordance with Article 6, paragraph 1, letter bi GDPR, either to fulfill the contract or We may cooperate with advertising partners who help us make our website more interesting for you. When you visit our website, cookies from partner companies are also stored on your hard drive (third-party cookies). If we cooperate with the mentioned advertising partners, you will be informed individually and separately in the following sections about the use of such cookies and the extent of the information collected. Please note that you can configure your browser to inform you about the setting of cookies, and decide individually whether you accept or reject them, or whether you generally want to exclude the acceptance of cookies in certain cases. Each browser differs in handling the cookie settings. This is described in the help section of each browser, where it is explained how to change your cookie settings. You can find this for the respective browsers under the following links: Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies Firefox: https:// support.mozilla.org/de/kb/cookies-allow-and-rejec t
Google Chrome: https://support.google.com/chrome/answer/95647?hl=da&hlrm=en Safari: https://support.apple.com/kb/ph21411?locale=da_DK Opera: https://help .opera.com/en/latest/web-preferences/#cookies Please note that if you do not accept cookies, the functionality of our website may be limited in accordance with Article 6 para. 1, letter f) of the GDPR to protect our legitimate interests in the best possible functionality of the website and a user-friendly and efficient design of the website visit.
- CONTACT When you contact us (e.g. via contact form or e-mail), personal data is collected. Regarding the information collected in connection with a contact form, you can see it on the relevant contact form. This information is stored and used exclusively to answer your request or contact you and the associated technical administration. The legal reason for processing data is our legitimate interest in responding to your request in accordance with Article 6 para. 1, letter f) of the GDPR. If your contact is aimed at entering into a contract, the additional legal ground for processing is Article 6, para. 1, letter b) of the GDPR. Your data will be deleted when your request has been finally processed, which is the case if it can be deduced from the circumstances that the relevant matters have been finally settled and there are no statutory retention obligations to the contrary.
- DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT AND FOR CONTRACT MANAGEMENT In accordance with Article 6, paragraph 1, letter b) of the GDPR, personal data is further collected and processed if you provide it to us to complete a contract or open a customer account. What data is collected comes from the relevant input forms. Deletion of your customer account is possible at any time and can be done by sending a message to the responsible person mentioned above. We store and use the information you give us to manage the contract. After the completion of the contract or the deletion of your customer account, your data is blocked with regard to tax and commercial law retention periods and deleted after the expiry of these periods, unless you have expressly consented to further use of your data or we reserve the right to further legally permitted data processing from our site, which we will inform you about below.
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USE OF YOUR DATA FOR DIRECT MARKETING 6.1 Signing up for our e-mail newsletter If you sign up for our e-mail newsletter, we will regularly send you information about our offers. The only mandatory information to send the newsletter is your email address. Providing any additional information is voluntary and is used to be able to address you personally. For sending the newsletter, we use the so-called double opt-in procedure. This means that we will only send you an e-mail newsletter if you have explicitly confirmed that you agree to receive newsletters. We will then send you a confirmation email where you will be asked to click on a link to confirm that you wish to receive newsletters in the future. By activating the confirmation link, you give us permission to use your personal data in accordance with Article 6, para. 1, letter a) of the GDPR. When you sign up for the newsletter, we save your IP address entered by the internet service provider (ISP) as well as the registration date and time in order to track any misuse of your e-mail address at a later date. The information we collect when signing up for the newsletter is used exclusively for advertising purposes via the newsletter. You can unsubscribe from the newsletter at any time via the dedicated link in the newsletter or by sending a message to the responsible person mentioned above. After you unsubscribe, your e-mail address will be immediately deleted from our newsletter distribution list, unless you have expressly consented to further use of your data, or we reserve the right to use data beyond what is legally permitted and which we will inform you about in this statement. 6.2 Sending e-mail newsletter to existing customers If you have given us your e-mail address when purchasing goods or services, we reserve the right to regularly send you offers per email for products or services from our range that are similar to the products or services you have already purchased. This does not require separate consent from you. In this regard, the data processing takes place exclusively on the basis of our legitimate interest in personal direct marketing in accordance with Article 6, para. 1, letter f) of the GDPR. If you have initially objected to the use of your email address for this purpose, we will not send you any emails. You have the right to object to the use of your email at any time
Payment providers, we inform you explicitly below. The legal basis for the transfer of data is Article 6, paragraph 1, letter b) of the data protection regulation (AVG). 7.2 Use of payment service providers (payment providers) -Paypal When paying via PayPal, credit card via PayPal, automatic withdrawal via PayPal or - if offered - "purchase on account" or "payment in installments" via PayPal, we pass on your payment information to PayPal (Europe ) Sarl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"), continued. The transfer takes place in accordance with Article 6, subsection 1, letter b) of the AVG and only to the extent that it is necessary for the payment processing. PayPal reserves the right to carry out a credit assessment for payment methods such as credit card via PayPal, automatic debit via PayPal or - if offered - "purchase on account" or "payment in installments" via PayPal. For this purpose, your payment information may be passed on to credit bureaus in accordance with Article 6 para. 1, letter f) of the AVG based on PayPal's legitimate interest in assessing your creditworthiness. PayPal uses the result of the credit assessment against the statistical probability of non-payment to decide whether the payment method in question is offered. The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, these are based on a scientifically recognized mathematical-statistical process. When calculating the score values, among other things, but not exclusively, address information is included. Further information on data protection, including information on the credit bureaus used, can be found in PayPal's data protection declaration: https://www.paypal.com/de/webapps/ mpp/ua/privacy-full You can object to this processing of your data by sending a message to PayPal. However, PayPal may still have the right to process your personal data if necessary for contractual payment processing.
- INSTANT If you choose the payment method "SOFORT", the payment is processed via the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter "SOFORT"), to whom we pass on the information you provided during the ordering process together with the information about your order in accordance with Article 6, subsection 1, letter b), of the AVG. Sofort GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). Your data is only passed on for the purpose of payment processing with the payment service provider SOFORT and only to the extent necessary. Further information about the website can be found at the following Internet address SOFORT data protection regulations: https://www.klarna.com/sofort/datenschutz
- CONTACT US FOR EVALUATION REMINDER Own evaluation reminder (no submission via a customer rating system) We use your email address as a one-time reminder to submit an evaluation of your order to the evaluation system we use, provided you have given us your express permission to do so in accordance with Article 6, paragraph 1, letter ai AVG. You can revoke your permission at any time by sending a message to the person responsible for the data processing.
- USE OF SOCIAL MEDIA: SOCIAL PLUGINS 9.1 Facebook plugins with Shariff solution Any special additional customs costs and/or import duties are not included in the price and are the responsibility of the customer. Our website uses so-called social plugins ("plugins") from the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook"). In order to protect your data during your visit to our website, these buttons are not integrated as plugins without restrictions, but only via an HTML link on the page. This type of integration ensures that no connection is made to Facebook servers when you visit a page on our website that contains such buttons. If you click the button, a new browser window opens and the Facebook page is called up, where you can interact with the plugins (possibly after entering your login details). Facebook Inc., based in the USA, is certified to the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level in the EU. The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights in this area and setting options to protect your privacy, can be found in Facebook's data protection information: https://www.facebook.com/beleid.php 9.2 Google+ plugins as Shariff solution Our website uses so-called social plugins ("plugins") from the social network Google+, operated by Google LLC., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). To protect your data during your visit to our website, these buttons are not fully integrated as plugins, but only via an HTML link on the page. This type of integration ensures that no connection is made to Google+ servers when you visit a page on our website that contains such buttons. When you click the button, a new browser window opens and the page on Google+ is called up, where you can interact with plugins there (possibly after entering your login information). Google LLC, based in the USA, is certified to the US-European data protection agreement "Privacy Shield", which guarantees compliance with the level of data protection in the EU. The purpose and scope of the data collection and the further processing and use of the data by Google, as well as your rights in this area and setting options to protect your privacy, can be found in Google's data protection information: https:// www.google.com .com/intl/de/policies/privacy/ 9.3 Instagram plugin as Shariff solution Our website uses so-called social plugins ("plugins") from the online service Instagram, operated by Instagram LLC., 1601 Willow Rd, Menlo Park, CA 94025 , USA ("Instagram"). To protect your data during your visit to our website, these buttons are not fully integrated as plugins, but only via an HTML link on the page. This type of integration ensures that no connection is made to Instagram servers when you visit a page on our website that contains such buttons. If you click the button, a new browser window opens and the Instagram page is called up, where you can interact with plugins (possibly after entering your login information). Instagram LLC., based in the USA, is certified to the US-European data protection agreement "Privacy Shield", which guarantees compliance with the level of data protection in the EU. The purpose and scope of data collection and the further processing and use of the data by Instagram, as well as your rights in this area and setting options to protect your privacy, can be found in Instagram's data protection information: https://help.instagram.com/155833707900388/
- ONLINE MARKETING
10.1 DoubleClick by Google
This website uses the online marketing tool DoubleClick from Google, operated by Google LLC., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("DoubleClick"). DoubleClick uses cookies to display ads that are relevant to users, to improve campaign performance reports, or to prevent a user from seeing the same ads multiple times. Google uses a cookie ID to register which ads are displayed in which browser and can thus prevent them from being displayed more than once. The processing takes place on the basis of our legitimate interest in optimal marketing of our website in accordance with Article 6, paragraph 1, letter fi of the data protection regulation (AVG).
In addition, DoubleClick may use cookie IDs to record so-called conversions related to advertising requests. This happens, for example, when a user sees a DoubleClick ad and later uses the same browser to visit the advertiser's website and buy something. According to Google, DoubleClick cookies do not contain any personally identifiable information.
Due to the marketing tools used, your browser automatically connects to the Google server. We have no influence on the scope and further use of data collected by Google when using this tool, and therefore inform you based on our current knowledge: When integrating DoubleClick, Google receives information that you have clicked on the relevant part of our website or one of our advertisements. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or not logged in, there is a possibility that the provider can track and store your IP address.
If you wish to object to participation in this tracking process, you can disable cookies for conversion tracking by setting your browser to block cookies from the domain www.googleadservices.com , https://www.google.de/settings/ads , where this setting is removed when you delete your cookies. Alternatively, you can find more information about the placement of cookies from the Digital Advertising Alliance at the address www.aboutads.info and make settings there. Finally, you can set your browser to inform you about the placement of cookies and individually decide to accept or reject cookies.
If cookies are not accepted, the functionality of our website will be limited.
Google LLC, based in the USA, is certified under the US-European data protection agreement "Privacy Shield", which guarantees compliance with the level of data protection in the EU. Further information about the website can be found at the following internet address: DoubleClick by Google Privacy Policy: https://www.google.de/policies/privacy/
10.2 Use of conversion tracking by Google AdWords
This website uses the online advertising program "Google AdWords" and, as part of Google AdWords, conversion tracking by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). We use Google AdWords to create awareness of our attractive offers using advertising material (called Google AdWords) on external websites. With regard to the data from the advertising campaign, we can assess how successful the individual advertising measures are. We are interested in showing you advertisements that are interesting to you, to make our website more interesting to you and to achieve a fair calculation of advertising costs.
The conversion tracking cookie is placed when a user clicks on an AdWords ad placed by Google. Cookies are small text files that are stored on your computer system. These cookies usually lose their validity after 30 days and are not used for personal identification. If the user visits certain pages on this website and the cookie has not expired, we and Google can recognize that the user has clicked on the ad and been redirected to this page. Each Google AdWords customer receives a different cookie. Therefore, cookies cannot be tracked via AdWords customers' websites. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers interested in conversion tracking. Clients learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking sticker. However, they do not receive information that can be used to identify users personally. If you do not wish to participate in tracking, you can block it by deactivating Google's conversion cookie in your internet browser settings. You will then not be included in the conversion tracking statistics. We use Google AdWords based on our legitimate interest in targeted advertising in accordance with Article 6 para. 1, letter fi of the data protection regulation (AVG).
Google LLC, based in the USA, is certified under the US-European data protection agreement "Privacy Shield", which guarantees compliance with the level of data protection in the EU. Further information about the website can be found at the following Internet address Privacy Policy for Google: https://www.google.de/policies/privacy/
You can permanently disable cookies for advertising preferences by preventing them by configuring your browser software accordingly or by downloading and installing the browser plugin available at the following link: https://www.google.com/settings/ads/plugin ?hl=the
Please note that certain features of this website may not be available or may be limited only if you have disabled the use of cookies.
(For link, click here): Google Analytics is deactivated Google LLC, based in the USA, is certified according to the US-European data protection agreement "Privacy Shield", which guarantees compliance with the level of data protection applicable in the EU. This website also uses Google Analytics for a device-wide analysis of visitor flows, which is carried out using a user ID. When a page is first called up, the user is assigned a unique, permanent and anonymous ID that is set on all devices. This makes it possible to assign interaction data from different devices and different sessions to one user. The user ID does not contain any personal information and does not transmit such information to Google. The collection and storage of data via the user ID can be revoked at any time with effect for the future. To do this, disable Google Analytics on all systems you use, e.g. in another browser or on your mobile device. You can deactivate this using a browser plugin from Google ( https://tools.google.com/dlpage/gaoptout?hl=da ). As an alternative to the browser plugin or within browsers on mobile devices, you can click on the following link to set an opt-out cookie that prevents future detection by Google Analytics on this website (this opt-out cookie works only in this browser and only for this domain; if you delete your cookies in this browser, click this link again): Deactivate Google Analytics. More information about Universal Analytics can be found here: https://support.google.com/analytics/answer/2838718?hl=da&ref_topic=6010376
- RETARGETING/ REMARKETING/ RECOMMENDATION ADVERTISING Facebook Custom Audience via the pixel process This website uses the "Facebook Pixel" from Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook"). If explicit permission is given, user behavior can be tracked if they have viewed or clicked on a Facebook ad. This process is used to evaluate the effectiveness of Facebook ads for statistical and market research purposes and may help optimize future ads. The collected data is anonymous to us, so we cannot draw conclusions about the user's identity. However, the data is stored by Facebook and processed so that a connection can be established to the user profile in question, and Facebook can use the data for its own advertising purposes in accordance with Facebook's guidelines for data use ( https://www.facebook.com/over/privacy/ ) . You can give permission for Facebook and its partners to place ads on and off Facebook. For this purpose, a cookie may also be placed on your computer. These treatments only take place if you have given express permission in accordance with Article 6, paragraph 1, letter a), of the Data Protection Regulation. Permission to use the Facebook pixel can only be given by users older than 13 years. If you are younger, we ask that you obtain permission from your legal guardian. Facebook Inc., based in the USA, is certified according to the US-European data protection agreement "Privacy Shield", which guarantees compliance with the level of data protection applicable in the EU. You can disable the use of cookies on your computer by setting your internet browser so that cookies are no longer stored on your computer in the future, or cookies that have already been placed can be deleted. However, deactivating all cookies can lead to certain functions on our website no longer being able to be performed. You can also disable the use of cookies from external providers such as Facebook on the following website of the Digital Advertising Alliance: https://www.aboutads.info/choices/ Google AdWords Remarketing Our website uses the functions of Google AdWords Remarketing, which we use to advertise this website in Google search results and on third-party websites. The provider is Google LLC., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). For this purpose, Google places a cookie in your browser's end device that automatically enables interest-based advertising with the help of a pseudonymous cookie ID and based on the pages you visit. The processing takes place on the basis of our legitimate interest in optimal marketing of our website in accordance with Article 6, paragraph 1, letter f) of the Data Protection Regulation. Further data processing only takes place if you have given Google permission to link your Internet and app browsing history to your Google account and to use information from your Google account to customize the ads you see on the Internet. If you are logged in to Google while visiting our website in this case, Google will use your data together with Google Analytics data to create and define target audience lists for cross-device remarketing and to define. For this purpose, Google temporarily connects your personal data with Google Analytics data to form target groups. You can permanently disable the placement of cookies for advertising preferences by downloading and installing the browser plugin available via the following link: https://www.google.com/settings/ads/onweb/ Alternatively, you can learn more about setting cookies and making settings in this area at the Digital Advertising Alliance at the address www.aboutads.info . You are informed about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies in certain cases or in general. If cookies are not accepted, the functionality of our website may be limited. Google LLC, based in the USA, is certified according to the US-European data protection agreement "Privacy Shield", which guarantees compliance with the level of data protection applicable in the EU. Further information and data protection regulations regarding advertising and Google can be found here: https://www.google.com/policies/technologies/ads/
- RIGHTS OF DATA SUBJECTS 13.1 Current data protection legislation gives the data subject extensive rights with regard to the processing of their personal data. Rights of the data subject (rights of information and intervention), which we will inform you about below: Right to information according to Article 15 of the Data Protection Regulation: In particular, you have the right to information about your personal data that we process, purposes of processing, categories of processed personal data, recipients or categories of recipients to whom your data has been disclosed or will be disclosed, planned storage period or the criteria for determining the storage period, the existence of a right to rectification , deletion, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data, if not collected by us from you, the existence of automated decision-making, including profiling, and, where applicable, meaningful information about the logic in question and the scope and intended effects of such processing on you, as well as your right to be informed of the guarantees provided for in Article 46 of the Data Protection Regulation, when transferring your data to third countries; Right to rectification according to Article 16 of the Data Protection Regulation: You have the right to immediate rectification of inaccurate information about you and/or completion of your incomplete information stored by us; Right to deletion in accordance with Article 17 of the Data Protection Regulation: You have the right to request the deletion of your personal data if the conditions in Article 17, para. 1 of the data protection regulation is fulfilled. However, this right does not apply in particular if the processing is necessary to exercise the right to freedom of expression and information, fulfill a legal obligation, for reasons of public interest or to establish, exercise or defend legal claims; Right to restrict processing in accordance with Article 18 of the Data Protection Regulation (GDPR): You have the right to request the restriction of the processing of your personal data as long as the accuracy of your data, which you dispute, is checked, if you refuse processing of your data due to unacceptable data processing and instead request the restriction of the processing of your data if you need your data to initiate, exercise or defend legal claims after we no longer need this data after the purpose has been achieved; or if you object to reasons in your specific situation, as long as it is not clear whether our legitimate reasons prevail; Right to information according to Article 19 of the Data Protection Regulation (GDPR): If you have made use of the right to rectification, erasure or restriction of processing against the data controller, the data controller is obliged to inform all recipients to whom they owe you regarding personal data has been disclosed about this rectification or deletion of data or restriction of processing, unless this proves impossible or involves a disproportionately large effort. You have the right to be informed about these recipients. Right to data portability according to Article 20 of the General Data Protection Regulation (GDPR): You have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format, or to request transfer to another data controller, in to the extent technically possible; Right to revoke consent in accordance with Article 7, paragraph 3 of the Data Protection Regulation (GDPR): You have the right to revoke your consent to data processing at any time in the future. Upon revocation, we will delete the relevant data immediately, unless further processing can be based on another legal basis for processing without consent. Withdrawal of consent does not affect the lawfulness of the processing carried out on the basis of consent up to the time of withdrawal; Right to lodge a complaint pursuant to Article 77 of the General Data Protection Regulation (GDPR): If you believe that the processing of your personal data is in breach of the General Data Protection Regulation (GDPR), you have - without prejudice to other administrative or legal remedies - the right to lodge a complaint with a supervisory authority, in particular in the Member State where you reside, work or where the alleged infringement took place. 13.2 SUBMISSION OF OBJECTION IF, BASED ON A WEIGHING OF INTERESTS, WE PROCESS YOUR PERSONAL DATA OUTSIDE OF OUR LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME, FOR THE REASONS ARISING FROM YOUR SPECIFIC SITUATION, TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE.